![]() ![]() God gives them advice on improving their lives, both long term and the immediate danger. There are many other stories associated with each of the characters and then a phone call comes from God. Bakshi had plans to layoff a lot of call centre workers and so they are all worried about their jobs. He and his colleague Vroom are horrified to know that their boss Bakshi had cheated them by submitting the troubleshooting to headquarters without crediting them. Shyam is very upset to know that his ex-lover Priyanka, a colleague is going to get married to a man called Ganesh Gupta who works for Microsoft in the US. The story is about thwarted ambitions, lost love, absence of family affection, pressures at home and the work environment at a call centre. That night all the employees experience a troublesome shift. ![]() Their shift begins from 10:30pm and ends at 6:30am.A cab comes to take them and the author introduces each character in detail. The story is told through the eyes of one of the 6 call centre employees, Shyam Mehra.All of them work in a call centre in Gurgaon called “Connexions”. One Night the Call Centre is the second book written by Chetan Bhagat after Five point Someone.The book opens up with a train journey from kanpur to Delhi in which the author meets a beautiful girl who promises to tell him a story on the condition that he will make it into his second book.Initially the author appears hesitant but later he accepts her request. ![]()
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